1. Introduction
LaNoTa Labs ("we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with our services.
This policy is compliant with the General Data Protection Regulation (GDPR) and applicable EU data protection laws.
2. Data We Collect
We may collect the following categories of personal data:
- Contact information: Name, email address, organization/institution name
- Order information: Shipping address, billing information, order history
- Communication data: Messages sent via our contact form
- Technical data: IP address, browser type, pages visited (via analytics)
3. Legal Basis for Processing
We process your data on the following legal bases:
- Contract performance: To fulfill orders and provide services
- Legitimate interests: To improve our services and communicate with researchers
- Legal obligation: To comply with applicable laws and regulations
- Consent: Where you have explicitly consented to specific processing
4. How We Use Your Data
Your data is used to:
- Process and fulfill orders
- Respond to inquiries and provide customer support
- Verify researcher qualifications
- Comply with legal and regulatory obligations
- Improve our website and services
- Send transactional communications (order confirmations, shipping updates)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Order records are retained for 7 years in accordance with EU accounting regulations. Contact form submissions are retained for 2 years.
6. Your Rights (GDPR)
Under the GDPR, you have the following rights:
- Right of access: Request a copy of your personal data
- Right to rectification: Correct inaccurate data
- Right to erasure: Request deletion of your data ("right to be forgotten")
- Right to restriction: Restrict processing of your data
- Right to portability: Receive your data in a portable format
- Right to object: Object to processing based on legitimate interests
To exercise any of these rights, contact us at [email protected]
7. Cookies
We use essential cookies necessary for website functionality. We may use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser preferences.
8. Contact
For privacy-related inquiries, contact our Data Protection Officer at [email protected]. You also have the right to lodge a complaint with your national data protection authority.